Returns & Refunds

At OOKFORTSTORE.com, we want you to love your purchase. If for any reason you are not completely satisfied, we offer a simple and hassle-free returns and refunds process.

Return Policy

  • Eligibility: You may return most items within 30 days of receiving your order, provided they are unworn, unwashed, and in their original condition with tags attached.
  • Non-Returnable Items: Certain items, such as final sale or personalized items, cannot be returned. Please check the product description for specifics.

How to Return an Item

  1. Contact Us: Email our customer service team at [email protected] to initiate your return. Include your order number and the item(s) you wish to return.
  2. Return Instructions: We will provide you with a return shipping label and instructions on how to package your items.
  3. Ship It Back: Carefully package the items and ship them back using the provided label. Keep your tracking number for reference.

Refund Process

  • Once we receive your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
  • Please note that shipping costs are non-refundable unless the return is due to our error (e.g., wrong item sent).

Exchanges

If you would like to exchange an item for a different size or color, please initiate a return for the original item and place a new order for the desired item.

Customer Support

If you have any questions or need assistance with your return, please reach out to our customer support team at [email protected]. We’re here to help!

Thank you for shopping with OOKFORTSTORE.com. We appreciate your business and are committed to your satisfaction!