Frequently Asked Questions (FAQ)
1. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
2. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or the carrier’s site.
3. What is your return policy?
You can return most items within 30 days of receipt, provided they are unworn and in original condition. Please refer to our Returns & Refunds section for more details.
4. How long does shipping take?
Standard shipping typically takes 5-7 business days, while express shipping takes 2-3 business days. International shipping times may vary.
5. Do you offer international shipping?
Yes, we offer international shipping to select countries. Please check our shipping policy for more information.
6. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. Once an order is processed, we may not be able to make changes.
7. What should I do if my item is damaged or defective?
If you receive a damaged or defective item, please contact our customer support team within 7 days of delivery. We will assist you in resolving the issue.
8. How do I contact customer support?
You can reach our customer support team via email at [email protected]. We are here to help!